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1- What modality of transport can I use for the export of my product to a specific market? 

The definition of the way of transport to export a product is bound to different factors, like: class, value, weight and volume of the product; cargo type; manipulations; class and cost of the packing; security; accessibility, availability, frequency, speed and cost of the transport modality. Additionally, the customs cost and the demanded documentation may impact in the decision of using the sea, air or terrestrial ways.

For some countries, the transport is limited by the frequencies and the times of traffic that take to arrive to the final destination.

2- Which is the most appropriate modality of transport for my product? 
The definition of transport modality to export a product is linked to among other factors:
•  Product type to export
•  Product weight
•  Cargo volume
•  Product and shipment value
•  Origin point and destination point requested by the buyer
•  Package and packing type
•  Buyer's requirements regarding frequency, speed, availability and accessibility in the different transport modalities
•  It is important to point out that each way of transport has its own characterization; for example, the air transport is not appropriate for massive cargo neither the sea transport for urgent cargos.

3-  What are the INCOTERMS?

They are the purchase and international sale terms (International Commerce Terms) that establish the responsibilities and obligations of the parts involved in the operation.
The INCOTERMS regulates four big problems that suffer all commercial transactions :

    Merchandise delivery
    Risks Transfer
    Expense distribution
    Documental steps

4- Which is the best sales term to negotiate with my overseas buyer?

It depends on a great number of factors such as the buyer's demands, the experience of the company in exports, the exporter's capacity to coordinate the logistical chain and the business practice, among others.
It is fundamental that the exporters familiarize with the INCOTERMS, their risks, responsibilities and costs.

5- How do I select my shipper, agent or middleman?

The managers shall select them keeping in mind aspects such as: 

a. References of other users

b. Coverage with own offices or overseas representatives 

c. Volume of sales and financial stability 

d. Specialty in their international operations 

e. Systems of information and cargo monitoring.

6- What is a consolidated cargo?

It is the activity of gathering in a container or cargo unit, goods or merchandise from several exporters to be transported to a specific destination.

7- What options of sea transport can I get when I have to export small and inferior volumes to a container? 
You can turn to the consolidator services, also known as N.V.O.C.C. or Transporter Non Ship Operator or loose cargo services that some shipping companies offer.

8- Which is the most appropriate packing for my product? 

Before designing a packing, it is necessary to investigate both the destination market and the technical and environmental restrictions. 


9- Should I always insure my load?
It is recommended the exporters to take the insurance in order to aid the eventual losses or damages that can be caused to the cargo during the traffic from the origin point to the final destination.
Under normal circumstances it is necessary to insure the goods against the diverse risks that can affect them during the transfer from a place to another and, for extension, during certain periods (stays), or situations (load and unload), related with the fact of transport .

10- What factors should I keep in mind for the recruiting of international cargo transport? 

First of all you have established if the negotiated sales term (INCOTERM) includes the international transport. 

The basic factors with the selected agent are: 

a. Selection of the most appropriate transport company 

b. Negotiation of the conditions of the offered service, with the agent (Dates, Route, Costs, time, etc.) 

c. Preliminary processing of the transport contract 

d. Liquidation of the freights on the part of the transporter and/or agent 
Preparation of the cargo for the transport (Packing, Marking, Labeling, Unitarization and Insurance) 

e. Enlistment of the documental supports required by the export, the transporter and/or the importer 

f. Delivery of cargo to the transporter in the arranged place, together with the required documents and improvement of the contract 

g. Freight payments

11- What kind of freight forwarding services do your customer service representatives provide?

Our customer service representatives offer support in matters such as: rate location, import and export permissions, use of warehouses, appeals before competent authorities in the cases of pecuniary .

12- How do I contact a customer service representative?

You can contact a customer representative by phone, fax, e-mail, or by filling the correspondent form in the Contact section. 

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